Terms of service

Terms of Service – Tech Shop UK

Effective Date: 13 June 2025
Contact Email: info@techshopuk.com
Website: www.techshopuk.com
Owned by: Digital Ad Consultant Ltd
Registered Address: 38 Hope St, Hanley, Stoke-on-Trent, ST1 5BS, United Kingdom

1. Introduction

Welcome to Tech Shop UK. These Terms of Service (“Terms”) apply to your use of our website, www.techshopuk.com, and the purchase of products from our online store.

By accessing or using our website, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our site and place orders.

3. Account Registration

You may create an account to make shopping faster and easier.
You are responsible for keeping your account details, including your password, confidential.
You agree not to share your account or allow others to use it without permission.
We may suspend or close accounts that violate these Terms or are suspected of fraudulent or abusive activity.

4. Orders and Contracts

When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.
A binding contract forms only when your order is dispatched.
We reserve the right to refuse or cancel any order for any reason, including stock unavailability or suspected fraud.
If we cancel an order after payment, you will receive a full refund promptly.

5. Pricing and Payment

Prices are shown in GBP (£) and include VAT where applicable.
We accept payment by the methods displayed at checkout.
Payments are processed securely via third-party payment processors. We do not store your full payment details.

6. Shipping and Delivery

Most products ship from UK-based suppliers. Some items may be sent from overseas.
Estimated delivery times are typically 7 to 10 working days.
If your order is not shipped within 10 working days, you may cancel the order and receive a full refund.
We are not responsible for delays caused by carriers, customs, or other factors outside our control.

7. Returns and Refunds

Please see our separate Return and Refund Policy for details.
You must contact us before returning any item and send returns to the address we provide.
Customers cover the cost of return shipping.
We do not accept returns at our business premises.

8. Product Information

We aim to provide accurate descriptions and images, but actual products may vary slightly.
We do not guarantee that product colours or features exactly match those shown on the website.
Any technical information is provided by suppliers; we are not responsible for errors or omissions.

9. Intellectual Property

All website content, including text, images, logos, and graphics, is owned by Tech Shop UK or our suppliers.
You may not copy, reproduce, or use any content without our prior written permission.

10. Limitation of Liability

To the maximum extent allowed by law, Tech Shop UK is not liable for any indirect, incidental, or consequential damages.
Our total liability for any claim relating to your order will not exceed the amount paid for that order.
We are not responsible for losses caused by third parties, including shipping delays or defects from suppliers.

11. Privacy and Data Protection

We process your personal data according to our Privacy Policy, which forms part of these Terms.
By using our site, you consent to our data handling practices.

12. Changes to These Terms

We may update these Terms from time to time.
Updated versions will be posted on our website with the effective date.
Continued use of the site after changes means you accept the new Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes will be resolved in the courts of England and Wales.

14. Contact Information

If you have questions or concerns about these Terms, please contact us:

Tech Shop UK
38 Hope Street
Hanley
Stoke-on-Trent
ST1 5BS
United Kingdom

Email: info@techshopuk.com